'VoiceLink’ from USD Corporation, Hong Kong is an innovative approach to contact center monitoring and recording. Whether your business needs require recording for transaction verification, agent performance monitoring and evaluation, customer intelligence or any number of other reasons VoiceLink offers maximum flexibility in monitoring and recording. Offering robust functionality combined with ease of use and maintenance, VoiceLink is a break away from the confines of traditional hardware based monitoring and recording technology, enabling you to install, configure, maintain and grow your system easily.

VoiceLink offers many features including software-based architecture, high-end functionality, ease of configuration and retrieval, licensing flexibility, TCP/IP architecture, Screen Capture, AQMS, API integration and dependability.

Trusted by leading contact centers of various fields including banking/finance, insurance, telemarketing, telecommunications, helpdesks, outsource call centers etc.

To learn more on how to benefit from Simplicity and Flexibility Click here